Terms of service

Terms of Service — Stain-X.com

Last Updated: 1.1.25

Welcome to Stain-X.com. These Terms of Service ("Terms") govern your use of the website located at www.stain-x.com (the “Service”) operated by TECH Enterprises Inc. (“Company,” “we,” “us,” or “our”).

By accessing or using this website, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use this website.

1. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

  • Violate any applicable laws or regulations
  • Attempt to interfere with the website’s security or functionality
  • Use the website for fraudulent purposes
  • Transmit viruses or harmful code
  • Attempt unauthorized access to systems or accounts

We reserve the right to terminate or restrict access to the website for violations of these Terms.

2. Product Information

We strive to ensure all product descriptions, pricing, images, specifications, and availability information are accurate. However, we do not guarantee that all information on the website is error-free, complete, or current.

We reserve the right to:

  • Correct errors or inaccuracies
  • Change pricing without notice
  • Discontinue products at any time
  • Limit quantities available for purchase

Product colors and packaging may vary slightly from images shown on the website.

3. Orders & Payment

By placing an order through Stain-X.com, you represent that:

  • You are at least 18 years old
  • You are authorized to use the payment method provided
  • All billing and shipping information is accurate

We reserve the right to refuse or cancel orders at our discretion, including suspected fraud, pricing errors, or product availability issues.

All payments are processed securely through third-party payment providers.

4. Shipping & Delivery

Shipping times provided are estimates only and are not guaranteed.

Stain-X is not responsible for:

  • Carrier delays
  • Weather-related shipping issues
  • Incorrect shipping information provided by customers
  • Lost or stolen packages marked as delivered

Risk of loss transfers to the customer upon delivery to the shipping carrier.

5. Returns & Refunds

Please refer to our Return Policy for complete details regarding returns, exchanges, refunds, and damaged products.

We reserve the right to deny returns that do not comply with our stated policies.

6. Product Use & Safety

Customers are responsible for:

  • Reading all product labels and instructions before use
  • Using products only as directed
  • Testing products in inconspicuous areas when appropriate

Stain-X products are intended for household and commercial cleaning purposes only.

We are not responsible for:

  • Improper product use
  • Failure to follow instructions
  • Damage resulting from misuse or incompatible surface applications

Always keep products out of reach of children and pets unless otherwise stated.

7. Intellectual Property

All content on Stain-X.com, including:

  • logos,
  • product names,
  • graphics,
  • images,
  • videos,
  • text,
  • website design,
  • and branding

is the property of TECH Enterprises Inc. and protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or use website content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, TECH Enterprises Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • use of the website,
  • inability to use the website,
  • product misuse,
  • or purchase of products through the Service.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

9. Disclaimer

All products and services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including:

  • merchantability,
  • fitness for a particular purpose,
  • or non-infringement.

We do not guarantee uninterrupted or error-free website operation.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • content,
  • privacy practices,
  • or services provided by third-party websites.

Use third-party sites at your own risk.

11. Privacy

Your use of the Service is also governed by our Privacy Policy available on Stain-X.com.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Wisconsin, without regard to conflict of law provisions.

Any disputes arising from these Terms shall be resolved in the appropriate courts located in Wisconsin.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time without prior notice.

Continued use of the website following updates constitutes acceptance of the revised Terms.

14. Contact Information

If you have questions regarding these Terms of Service, please contact:

TECH Enterprises Inc.
PO Box 259294
Madison, WI 53725-9294
608-274-3838
www.stain-x.com